A telling shift in marketing
Published March 2nd, 2007 in MarketingThe critique of advertising has been that marketers have no stories to tell, but everything to sell. Clearly the industry sees it differently. And I agree. Even an ad is a story, but usually it’s about the assumptions of our commodities system, and not necessarily one that enriches our spiritual lives. The following story marks a shift, and I welcome it. I think Procter & Gamble’s Jim Stengel is right now when he says business needs to be more about people. Amen to that.
Sphere: Related ContentLAS VEGAS (AdAge.com) — “Telling and selling” is defunct.
Procter & Gamble’s Jim Stengel described a major cultural shift that he believes is turning the world’s largest marketer into a starter of conversations and a solver of consumers’ problems rather than a one-way communicator. “It’s not about telling and selling,” said the global marketing officer of the company that once lived by that simple mantra. “It’s about bringing a relationship mind-set to everything we do.”

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